So we go back into the hotel and go to the indoor bar area and ordered a pizza. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. A child could have gotten seriously injured! All we did was ask this red head younger gal on the first floor, how do we get to the outdoor bar area. Unbelievable!! Flights Vacation Rentals So we go back into the hotel and go to the indoor bar area and ordered a pizza. But that is not an excuse for being rude and not helpful. 12118 Turtle Cay Circle, Orlando, Florida, 32836, United States Phone: 1.800.438.2929 BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Kids can play at the arcade, spend the day at Grand Bear Falls Waterpark or swing the club at Canyon Creek Miniature Golf. My husbands side of the bed was so slanted. Expect for your front desk, they were great. Customer Reviews are not used in the calculation of BBB Rating, Location of This Business2643 N IL Route 178, Utica, IL 61373, Need to file a complaint? We still are talking about this. Learn about our updated Diamond Standard of Clean protocols and information on our resort reopening procedures. Now mind you we are the only people here since it just opened at 4pm. Read the latest reviews for Grand Bear Resort at Starved Rock in Utica, IL on WeddingWire. I understand that there is new management. Flights Vacation Rentals Luxury 2 Bedroom 2 Bath Vacation Villa Perfect For All Occasions. Her response was “I am not working right now. I have to let you know how disappointed we were with our stay. We asked her how come we could not order food at the outdoor bar. She tells us we cannot order food only drinks. Recommended spots to visit include Starved Rock State Park (3-min walk) and Matthiessen State Park (11-min walk), along with Deer Park Country Club (1.5 mi) and LaSalle County Historical Society & Museum (1.7 mi). 2) Large bolt was sticking out of the bed frame. While we were leaving the restaurant a food manager asked us how everything is going. It was as if none of the staff knew what was going on. My husband and I are still in shock with one of your staffs attitudes. 1) Hair dryer did not work. I wish I would have got her name, but I was just stunned I forgot to look at her name badge. It opened in April, 2019 after renovations as a result of fire damage. This is just unacceptable. Located a mere 35 minutes from the Gulf Coast, Grand Bear offers a respite from the glitz and glow of downtown Biloxi. Free WiFi is available in each room. I did not bring mine because I called on Friday to make sure the rooms had hair dryers Why did the bartender said we couldn’t order anything?!! Customer Reviews are not used in the calculation of BBB Rating, Location of This Business2643 N IL Route 178, Utica, IL 61373, Need to file a complaint? Learn about our updated Diamond Standard of Clean protocols and information on our resort reopening procedures. Scenic Vacation Resort Next to Starved Rock State Park and Indoor Waterpark - $307 avg/night - Utica - Amenities include: Swimming pool, Internet, Air Conditioning, Hot Tub, Fireplace, TV, Satellite or cable, Washer & Dryer, Children Welcome, Parking, No Smoking, Heater Bedrooms: 3 Sleeps: 16 Minimum stay from 2 night(s) Bookable directly online - Book vacation rental 4235619 with Vrbo. Televisions come with cable channels. What is there to do near Grand Bear Resort at Starved Rock? She said you can order anything from the bar and we would bring it out to you! 2) Large bolt was sticking out of the bed frame. Browse Venue prices, photos and 18 reviews, with a rating of 4.6 out of 5. How hard is it to just tell us to exit at the end of the hall and go and follow the road. Recent reviews. Looking for an escape just an hour away or in your favorite vacation destination? Customer Reviews; Grand Beach. It gave me a chance to earn money every time I came home from school, which was great. Unbelievable!! BBB remains operational and focused on serving our business community. Our guests praise the breakfast and the helpful staff in our reviews. What is there to do near Grand Bear Resort at Starved Rock? See 1,910 traveler reviews, 384 candid photos, and great deals for Grand Bear Resort at Starved Rock, ranked #1 of 2 hotels in Utica and rated 3.5 of 5 at Tripadvisor. We walk down there and sit at the bar and ask the bartender if we can see a menu. We went there because you advertise that you can order food there. See 1,909 traveler reviews, 384 candid photos, and great deals for Grand Bear Resort at Starved Rock, ranked #1 of 2 hotels in Utica and rated 3.5 of 5 at Tripadvisor. Customer Reviews; Grande Villas Resort. And what do you know, the pizza has the wrong toppings. We ordered a pizza with a few toppings, pepperoni, sausage & green peppers. Read more. I loved how clean & well taken care of the resort was inside & out....i liked that they took temperatures b4 entering resort & water park area, making us feel safer & limiting guests in water park area Book Accommodations by Parkside Resort, Pigeon Forge on Tripadvisor: See 678 traveler reviews, 455 candid photos, and great deals for Accommodations by Parkside Resort, ranked #3 of 68 specialty lodging in Pigeon Forge and rated 4.5 of 5 at Tripadvisor. While we were leaving the restaurant a food manager asked us how everything is going. Mr. Bill Peterson, General Manager; ... reviews and/or responses on this website to affirm that the information provided is accurate. As a matter of policy, BBB does not endorse any product, service or business. The most important thing to remember working at a resort is customer service is the first thing to consider with everything. BBB Business Profiles generally cover a three-year reporting period. She tells us we cannot order food only drinks. 8317 Lake Bryan Beach Boulevard, Orlando, Florida, 32821, United States My husbands side of the bed was so slanted. View from The Bear course at Grand Traverse Resort. Book Great Wolf Lodge Southern California / Garden Grove, Garden Grove on Tripadvisor: See 4,917 traveler reviews, 791 candid photos, and great deals for Great Wolf Lodge Southern California / Garden Grove, ranked #7 of 19 hotels in Garden Grove and rated 4 of 5 at Tripadvisor. We asked her how come we could not order food at the outdoor bar. Contact Grand Bear Resort at Starved Rock in Utica on WeddingWire. The first problem we encountered, which I feel is the most important has to do with a few of your staffs helpfulness. Reviews for Grand Traverse (The Bear) Average Reviewers Score: Description: Jack Nicklaus naturally designed The Bear course at Grand Traverse Resort & Spa and it’s widely regarded as the most difficult 18-layout at an engaging 54-hole golf facility. Recent reviews. I did not bring mine because I called on Friday to make sure the rooms had hair dryers Two of us banged into it, which caused bleeding. Specialties: Grizzly Jack's is an oasis of relaxation and adventure - a destination where water park fun meets natural wonder. The resort also provides many family-friendly activities, like crafts, story time or character breakfasts. Expect for your front desk, they were great. 1) Hair dryer did not work. He felt like he was going to fall off the bed, so he had to sleep on the uncomfortable sofa bed. He felt like he was going to fall off the bed, so he had to sleep on the uncomfortable sofa bed. But that is not an excuse for being rude and not helpful. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. My husband found 3 large screws floating at the bottom of the yellow slide. And now for the hotel problems - we were in room 314 All we did was ask this red head younger gal on the first floor, how do we get to the outdoor bar area. Book Online. This exciting Illinois destination provides you with not only comfortable accommodations and a place to escape to the outside of the city, but plenty of onsite and nearby activities that ensure your family never runs into a … 4 Images Write Review Book a Tee Time. We ordered a pizza with a few toppings, pepperoni, sausage & green peppers. Why did the bartender said we couldn’t order anything?!! Read 193 verified reviews from real guests of Grand Bear Resort at Starved Rock in Utica, rated 7.3 out of 10 by Booking.com guests. You will have to ask someone else”. BBB reports on known marketplace practices. Book Grand Bear Resort at Starved Rock, Utica on Tripadvisor: See 1,911 traveller reviews, 384 candid photos, and great deals for Grand Bear Resort at Starved Rock, ranked #1 of 2 hotels in Utica and rated 3.5 of 5 at Tripadvisor. Was this review helpful? Book the Grand Bear Resort at Starved Rock - Stay at this 3-star family-friendly resort in Oglesby. Popular attractions Starved Rock State Park and Deer Park Country Club are located nearby. We’ll guide you through the process. I have had the opportunity to work at Grand Bear as a seasonal employee while I was in school. We still are talking about this. And now for the hotel problems - we were in room 314 Water park - yellow slide Nestled in this natural area of Illinois, Grand Bear Resort is an oasis of relaxation and adventure - a destination where waterpark fun meets nature. Browse Venue prices, photos and 18 reviews, with a rating of 4.6 out of 5 Reviews about Grand Bear Resort at Starved Rock “We only went for the night. 3) Ice from the ice machine smelled and tasted like rotten eggs. This is just unacceptable. There was no sausage, instead they put Italian beef on it??!! How BBB Processes Complaints and Reviews. BBB remains operational and focused on serving our business community. International Association of Better Business Bureaus. How BBB Processes Complaints and Reviews. Grand Bear Resort features a wide variety of comfortable accommodations in a Northwood's setting, including Lodge Suites, Spacious Villas, and Luxury Cabins. Grand Bear Resort at Starved Rock offers 92 accommodations with coffee/tea makers and irons/ironing boards. WiFi in … 3) Ice from the ice machine smelled and tasted like rotten eggs. 3) Bed was terrible. I wish I would have got her name, but I was just stunned I forgot to look at her name badge. Book Online. - $170 avg/night - Deer Park - Amenities include: Swimming pool, Internet, Air Conditioning, Hot Tub, Fireplace, TV, Satellite or cable, Washer & Dryer, Parking, No Smoking, Heater Bedrooms: 2 Sleeps: 9 Minimum stay from 2 night(s) Bookable directly online - Book vacation rental 4245355 with Vrbo. Select rooms also offer a separate living room, patio and fireplace. BBB Business Profiles may not be reproduced for sales or promotional purposes. We’ll guide you through the process. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB is here to help. There was no sausage, instead they put Italian beef on it??!! This Oglesby resort provides complimentary wireless Internet access. Grand Bear Falls Indoor Waterpark. I have to let you know how disappointed we were with our stay. ... A view of the 10th green at The Bear Course from Grand Traverse Resort & Spa Grand Traverse Resort & Spa. BBB Business Profiles generally cover a three-year reporting period. Our kids had a great time! BBB Business Profiles are subject to change at any time. Enjoy free WiFi, an indoor pool, and a restaurant. As a matter of policy, BBB does not endorse any product, service or business. We went there because you advertise that you can order food there. Read more. Grand Bear Resort at Starved Rock is everything you're looking for in a family vacation. 913 reviews from Diamond Resorts employees about Diamond Resorts culture, salaries, benefits, work-life balance, management, job security, and more. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. A child could have gotten seriously injured! The main event at Grizzly Jack’s Grand Bear Resort is Great Bear Falls, the 24,000 square foot indoor waterpark. Mr. Bill Peterson, General Manager; ... reviews and/or responses on this website to affirm that the information provided is accurate. My husband found 3 large screws floating at the bottom of the yellow slide. So we end up finding the outdoor bar ourselves. And what do you know, the pizza has the wrong toppings. So we end up finding the outdoor bar ourselves. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. The on-site water park offers a pool, a lazy river, kiddie pool area and a hot tub. My husband and I are still in shock with one of your staffs attitudes. Grizzly Jack's Grand Bear Resort; Business Management. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Reviews from Grand Bear Lodge employees about Grand Bear Lodge culture, salaries, benefits, work-life balance, management, job security, and more. He gave them to a lifeguard, and I saw him do nothing but throw them in the garbage! BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Look up reviews all over the Internet and they all say it is one of, if not the hardest golf course in all of Michigan. Our spectacular resort features over 11,000 square feet of versatile event space that bring people together in fun ways. He gave them to a lifeguard, and I saw him do nothing but throw them in the garbage! BBB Business Profiles may not be reproduced for sales or promotional purposes. BBB Business Profiles are subject to change at any time. Now mind you we are the only people here since it just opened at 4pm. BBB remains operational and focused on serving our business community. BBB remains operational and focused on serving our business community. The first problem we encountered, which I feel is the most important has to do with a few of your staffs helpfulness. Recommended spots to visit include Matthiessen State Park (11-min walk) and Deer Park Country Club (1.5 mi), along with LaSalle County Historical Society & Museum (1.7 mi) and Starved Rock State Park (1.8 mi). You will have to ask someone else”. Complementing the challenging Nicklaus design, Grand Bear offers an immaculate practice facility, and the rustic clubhouse welcomes all with a … How hard is it to just tell us to exit at the end of the hall and go and follow the road. Guests can make use of the in-room refrigerators and microwaves. Every room at Grand Bear Resort provides a cable TV with premium satellite channels, microwave and refrigerator. Grand Bear Resort Discover a magical family getaway just beyond the glow of Chicago at Starved Rock's own Grand Bear Resort. Bathrooms include shower/tub combinations. I understand that there is new management. Two of us banged into it, which caused bleeding. Grizzly Jack's Grand Bear Resort: Couldn't have been worse - See 1,905 traveler reviews, 384 candid photos, and great deals for Grizzly Jack's Grand Bear Resort at Tripadvisor. Nestled in natural beauty of Starved Rock State Park - one of the most breathtaking places in Illinois - Grand Bear Resort is a beautiful destination for special events, banquets, receptions and wedding celebrations. Water park - yellow slide Book Grand Bear Resort at Starved Rock, Utica on Tripadvisor: See 1,909 traveller reviews, 384 candid photos, and great deals for Grand Bear Resort at Starved Rock, ranked #1 of 2 hotels in Utica and rated 3.5 of 5 at Tripadvisor. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. 3) Bed was terrible. BBB is here to help. Did not work... a view of the 10th green at the Bear from. 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